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Support

Help with our Inventor add-ins — from your first install to keeping a whole team up to date.

Frequently Asked Questions

Trials, installation, licensing and updates — the answers to the questions we get most.

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Downloads & Updates

Get the latest version of any add-in. Enter the email address your license or trial is on and the download link arrives by mail.

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Contact Support

Stuck on something the FAQ does not cover? Send us your question — we typically respond within 24 hours on business days.

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Client Portal

For custom-work clients: your project downloads, shared files and the answers specific to your account, behind a sign-in.

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Video Guides
Coming soon

Short instructional videos on installing, activating and using the add-ins.

Prefer to just ask?

Email support@basautomationservices.com and we take it from there.

Contact support