At Bas Automation Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Purchase our products or services
- Register for an account
- Contact us for support
- Subscribe to our newsletter
- Fill out a contact form
This information may include:
- Name and email address
- Billing address and payment information
- Company name and job title
- Phone number
- License keys and activation data
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Device identifiers
License Validation Data
Our software products collect the following information during license validation:
- License key
- Machine fingerprint (hardware identifier)
- Software version and build number
- Activation timestamp
- Last check-in date
2. How We Use Your Information
We use the information we collect to:
- Process your orders and payments
- Generate and manage license keys
- Validate software licenses and prevent piracy
- Provide technical support and customer service
- Send order confirmations and receipts
- Notify you of updates and new features
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
- Contract Performance: Processing necessary to fulfill our contract with you (e.g., delivering purchased products)
- Legitimate Interests: Processing necessary for our legitimate business interests (e.g., improving our services, fraud prevention)
- Legal Compliance: Processing required by law (e.g., tax records, anti-money laundering)
- Consent: Processing based on your explicit consent (e.g., marketing emails)
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Keep you logged in to your account
- Analyze website traffic and usage patterns
- Personalize content and advertisements
- Maintain your shopping cart
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Third-Party Services
We use the following third-party services that may collect your information:
- Payment Processors: Stripe and Mollie (for payment processing)
- Email Services: For sending transactional and marketing emails
- Analytics: Google Analytics (for website usage analysis)
- reCAPTCHA: Google reCAPTCHA (for spam prevention)
- Hosting: Our hosting providers
These third parties have their own privacy policies and we encourage you to review them.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who perform services on our behalf (e.g., payment processing, email delivery)
- Legal Requirements: When required by law, subpoena, or court order
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Fraud Prevention: To protect against fraud, security threats, or illegal activity
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (e.g., 7 years for tax records)
- Resolve disputes and enforce our agreements
- Maintain license validation records
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal obligations)
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us at info@basautomationservices.com.
9. Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive data
- Regular security assessments
- Access controls and authentication
- Regular backups
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.
11. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Bas Automation Services
Email: info@basautomationservices.com
Website: https://basautomationservices.com
For GDPR-related inquiries, please include "GDPR Request" in your subject line.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
